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Incident History

January 2025
No incidents for this month
December 2024
No incidents for this month
November 2024
No incidents for this month
October 2024
No incidents for this month
September 2024
20240912 - SEV2 - Core API Availability Degradation Caused by Column Removal
Resolved in 3 minutes - 2024-09-12 11:58:00 UTC
August 2024
20240801 - SEV3 - Core API degradation due to missing ECS task definition config
Resolved in 36 minutes - 2024-08-01 12:11:00 UTC
July 2024
No incidents for this month
June 2024
No incidents for this month
May 2024
20240501 - SEV2 - System Queue Congestion
Resolved in 2 hours - 2024-05-01 15:10:00 UTC
April 2024
No incidents for this month
March 2024
20240307 - SEV2 - Database connection timeouts within the context of the queues
Resolved in 24 minutes - 2024-03-07 11:47:00 UTC
February 2024
No incidents for this month
January 2024
No incidents for this month
December 2023
No incidents for this month
November 2023
No incidents for this month
October 2023
No incidents for this month
September 2023
No incidents for this month
August 2023
No incidents for this month
July 2023
20230726 - SEV1 - Missing config. setting for AWS task-definition of Core API caused downtime
Resolved in 16 minutes - 2023-07-26 08:28:00 UTC
June 2023
No incidents for this month
May 2023
20230525 - SEV1 - IaC Pulumi misconfiguration caused Core API downtime
Resolved in an hour - 2023-05-25 16:40:00 UTC
April 2023
20230412 - SEV2 - Unavailability due to redis errors
Resolved in a minute - 2023-04-12 07:36:00 UTC
March 2023
20230228 - SEV1 - Severe degradation caused by a db deadlock
Resolved in a day - 2023-03-01 08:51:13 UTC
February 2023
No incidents for this month
January 2023
20231001 - SEV2 - Partial API degradation due to problematic SQL query
Resolved in a minute - 2023-01-10 07:52:00 UTC
December 2022
No incidents for this month
November 2022
20221118 - SEV1 - Severe degradation of database availability
Resolved in a minute - 2022-11-18 14:56:00 UTC
October 2022
No incidents for this month
September 2022
No incidents for this month
August 2022
No incidents for this month
July 2022
20220715 - SEV1 - Hiccup with Orders updates via Cockpit
Resolved in a minute - 2022-07-15 06:21:00 UTC